TP-Link Router Help Center
Quick solutions and setup guides for your TP-Link router
Help Categories
Common Issues & Solutions
1Can't Access Router Interface
Common symptoms:
- Can't open 192.168.0.1
- Page won't load
- Connection timeout
Solutions:
- 1Ensure you're connected to the router's WiFi or via ethernet
- 2Try both addresses: 192.168.0.1 and 192.168.1.1
- 3Clear browser cache and cookies
- 4Reset router if needed (press reset button for 10 seconds)
Default login is usually admin/admin or admin/password
2No Internet Connection
Common symptoms:
- WiFi connected but no internet
- Red internet LED
- Limited access
Solutions:
- 1Check if the Internet LED is lit on your router
- 2Verify all cables are properly connected
- 3Restart both modem and router
- 4Contact ISP if problem persists
Try connecting directly to the modem to isolate the issue
3Slow WiFi Speed
Common symptoms:
- Buffering videos
- Slow downloads
- Poor gaming experience
Solutions:
- 1Position router in a central, elevated location
- 2Switch between 2.4GHz and 5GHz bands
- 3Update router firmware
- 4Check for interference from other devices
5GHz offers faster speeds but shorter range
Router Setup Guides
First Time Setup
Follow these steps:
- 1Unbox and connect power adapter
- 2Connect Internet port to modem
- 3Wait for power LED to become solid
- 4Connect to default WiFi network (name on router label)
- 5Open 192.168.0.1 in browser
- 6Follow Quick Setup wizard
Model-Specific Notes:
- Archer Series: Look for WPS button to quickly connect
- Deco Series: Download Deco app first
WiFi Configuration
Follow these steps:
- 1Login to router interface
- 2Go to Wireless settings
- 3Set unique network names
- 4Choose WPA3 security if available
- 5Set strong passwords
- 6Save and reconnect devices
Product Categories
Home Routers
Available Series:
Archer SeriesAX Series
Popular Models:
Archer AX73
Archer AX55
Archer C7
Key Features:
WiFi 6Parental ControlsQoS
Mesh Systems
Available Series:
Deco Series
Popular Models:
Deco X60
Deco M5
Deco X20
Key Features:
Whole Home CoverageAI-Driven MeshEasy Setup