TP-Link Router Help Center

Quick solutions and setup guides for your TP-Link router

Common Issues & Solutions

1Can't Access Router Interface

Common symptoms:

  • Can't open 192.168.0.1
  • Page won't load
  • Connection timeout

Solutions:

  • 1Ensure you're connected to the router's WiFi or via ethernet
  • 2Try both addresses: 192.168.0.1 and 192.168.1.1
  • 3Clear browser cache and cookies
  • 4Reset router if needed (press reset button for 10 seconds)

Default login is usually admin/admin or admin/password

2No Internet Connection

Common symptoms:

  • WiFi connected but no internet
  • Red internet LED
  • Limited access

Solutions:

  • 1Check if the Internet LED is lit on your router
  • 2Verify all cables are properly connected
  • 3Restart both modem and router
  • 4Contact ISP if problem persists

Try connecting directly to the modem to isolate the issue

3Slow WiFi Speed

Common symptoms:

  • Buffering videos
  • Slow downloads
  • Poor gaming experience

Solutions:

  • 1Position router in a central, elevated location
  • 2Switch between 2.4GHz and 5GHz bands
  • 3Update router firmware
  • 4Check for interference from other devices

5GHz offers faster speeds but shorter range

Router Setup Guides

First Time Setup

Follow these steps:

  • 1Unbox and connect power adapter
  • 2Connect Internet port to modem
  • 3Wait for power LED to become solid
  • 4Connect to default WiFi network (name on router label)
  • 5Open 192.168.0.1 in browser
  • 6Follow Quick Setup wizard

Model-Specific Notes:

  • Archer Series: Look for WPS button to quickly connect
  • Deco Series: Download Deco app first

WiFi Configuration

Follow these steps:

  • 1Login to router interface
  • 2Go to Wireless settings
  • 3Set unique network names
  • 4Choose WPA3 security if available
  • 5Set strong passwords
  • 6Save and reconnect devices

Product Categories

Home Routers

Available Series:

Archer SeriesAX Series

Popular Models:

Archer AX73
Archer AX55
Archer C7

Key Features:

WiFi 6Parental ControlsQoS

Mesh Systems

Available Series:

Deco Series

Popular Models:

Deco X60
Deco M5
Deco X20

Key Features:

Whole Home CoverageAI-Driven MeshEasy Setup